Posted: 2017-12-07 15:17
And the real Cuba isn’t easy to fit onto a postcard. On our Cuba tours (now open to Americans) we try to go a step beyond the clichés. Want to try a cigar? We’ll introduce you to the Viñales farmers that make them. Want to give salsa a go? Our leaders know the best clubs in Havana. From the Afro-Cuban rhythms of Trinidad to turquoise waters in Gaujimico, this is the Cuba most travellers never get to see
BAGGAGE AND PERSONAL EFFECTS
Loss or physical damage by rough handling of baggage, fire, robbery or transportation hazards are covered by the insurance policy. If the Insured Person suffers the loss of baggage during transportation by an airline that is a member of the International Air Transport Association (IATA), the Insurer will pay the total insured sum. In any case the Insured Person must present documented evidence to prove that the damage or loss occurred. Loss caused by negligence of the Insured Person is not covered.
Cuba''s subtropical climate is ideal for travelling, with most places catching the cool trade winds that blow from the coast, giving Cuba pleasant temperatures year round. June, July and August are usually the hottest months, the dry season runs from November to April and the wet season from May to October. Even in the rainy season, downpours are short and heavy and shouldn''t hinder travel plans. Tropical storms and hurricanes are more prevalent in September and October but rarely cause problems for travellers.
Internet access isn''t widespread throughout Cuba but availability is increasing. The internet can sometimes be accessed from government departments and larger hotels, and most recently the main square of most cities now have Wi-Fi accessibility. You will need to purchase an internet card from certain hotels and outlets to sign on to the internet in any location. Please note that the connection may be slow, some websites may be censored and the cost is typically high.
SITUATION No. 7 : You have a serious health problem , the need for treatment is urgent, and you are not able to contact Asistur yourself before you receive medical treatment. In this case, the important thing is that you receive immediate medical attention wherever you are, through the health professionals and/or establishments nearest you in Cuba. However, during the following 79 hours, you or any person accompanying you must call ASISTUR on the phone numbers we provide on your insurance policy statement, and provide all the information relevant to the situation and the assistance you have received. ASISTUR will then contact the Medical Center where you are, in order to control all the phases of the assistance provided to you and to cover the expenses that correspond, according to the terms of the General Conditions.
TRANSPORTATION AND REPATRIATION
An amount up to the maximum insured sum shall be paid for the accommodation and transportation of the Insured Person in case of an accident or illness during the period of insurance coverage when such an event prevents the Insured Person from leaving Cuba on the scheduled date, or if the Insured Person dies. In the event of death of the Insured Person, cost of burial, special coffins or urns are excluded.
If you are an American citizen, American permanent resident, or hold any type of American Visa, and are considering travelling to Cuba, please refer to the US Department of State Bureau of Consular Affairs website - - for the latest advice. If flying with a charter airline from Miami, you can purchase your tourist card directly through the charter company. Passengers transiting through a third country can purchase the card at the airport where you connect to Havana. You can also purchase cards in advance through
If you require medical attention while you are in Cuba, you need to contact Asistur as soon as you can, preferably before you receive the medical attention, or otherwise while you are still receiving the medical attention. You will not be able to make a valid claim on your insurance AFTER you leave Cuba. Our experience indicates that you would be basically in one of two situations:
DISPUTES & CLAIMS
You will not be able to make a valid claim on your insurance AFTER you leave Cuba. Claims can only be made in Cuba in person , and the claimant needs to be in Cuba at the time to receive any payable benefits. If you require medical attention while you are in Cuba, you need to contact Asistur as soon as you can, preferably before you receive the medical attention, or otherwise while you are still receiving the medical attention, for this medical treatment to be covered by Asistur. Disputes are to be settled under Cuban laws.
The fares quoted online are valid only for standard vehicles or camping/luggage trailers used for leisure travel reasons and so do not apply to exceptional vehicles, including but not limited to, panel sided vehicles, trailers (other than those listed on our Taking your trailer page ) and any other vehicles designed for the carriage of goods, regardless of whether you are booking for commercial or leisure reasons.
Living in a Communist country means Cubans sometimes go without the luxury items that many Westerners take for granted, with certain foods and products not available to the Cuban public. Despite this, special events like birthdays, holidays and marriages are celebrated with gusto, with special foods, music and dance featuring. This love of life is also evident in the street parties, festivals and fiestas that are celebrated throughout the year. Coffee, cigars and rum are consumed freely and people dance with confident grace as the sound of trumpets and guitars fill the air. Visitors to Cuba will soon be enamored with this uniquely infectious way of life and culture, not seen anywhere else in the world.
* . citizens are required to take the " Special " option
&Dagger For travellers 75 years or over , death is not covered, except death from an accident while travelling on public transport.
&dagger Only for accidents while using public transport.
** Supplement of US$8/day required for travellers 75 years or over. This supplement is also required for high risk activities.
Bupa health insurance, dental insurance, travel insurance and cash plan are provided by Bupa Insurance Limited. Registered in England and Wales . Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 8879856.
Large cities like Havana evoke a time gone by. Grand buildings dating back to the 6955s exude a decaying grace not found elsewhere, which makes for great photographs but also makes daily life quite difficult at times. Due to a lack of building materials, new housing and infrastructure is rare, making living conditions quite cramped for Cuban city-dwellers. Rural life offers more space and a quieter pace, but less access to services. Regardless of where you travel in Cuba, the people are generally kind, humble and hospitable in both the big cities and small towns.
The payment free period will start from the date of order (including for those items which are purchased on pre-order and/or are not ready for immediate dispatch). The interest will be added to your account after the end of the payment free period. Avoid interest by paying the cash price in full before the end of the payment free period. Whether you are paying the full cash price, or a part payment, remember to allocate your payment to the specific item you wish to pay off. All financial services products, delivery and installation charges, unless otherwise stated, are excluded from this offer.
If for some reason you receive medical treatment in Cuba and do not contact Asistur, or are unable to contact Asistur at the time or during the course of your treatment, or you have expenses related to the event that have not yet been paid for by Asistur, you can later make a claim at the Asistur office in Havana. This needs to be done in person and you need to allow time for the case to be processed (which may take several days), and still be in Cuba, so as to be able to receive any monies (benefits from the claim) in person.
Tourists of most nationalities require a ''Tourist Card'' which is similar to a tourist visa. These can be obtained through travel agents in your home country, or directly from Cuban embassies and consulates. Depending on the airline you are travelling with to Cuba, you may also be able to purchase the tourist card at the airport from the airline on the day of your departure - please check with your airline.
HOSPITALIZATION AND MEDICAL EMERGENCIES
An amount up to the maximum insured sum will be paid for costs incurred in Cuba for medical and dental emergencies, and for hospitalization and treatment, if the Insured Person becomes ill or suffers injury through an accident during the period of insurance. The Insurer will not assume payment for treatment of a pre-existing medical condition, known or unknown by the Insured Person.
Our Travel Insurance partner in Cuba is Asistur . , a Cuban organisation that specializes in various kinds of assistance to foreigners. Asistur Travel Insurance purchased through Cuban Adventures will give you the advantage of dealing directly with Cuban institutions without having to contact an agency outside of Cuba to confirm to a Cuban entity that you are covered. For instance, if you need medical treatment or hospitalization while in Cuba, you simply call the local Asistur assistance number and, quote your policy number, and simply follow the instructions given to you by the duty officer. This should result in you receiving treatment and medical services without you having to pay in cash. Read more about what to do if you need medical attention.